The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can change temperatures to help you save even more.
The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.
Once you’ve made sure it’s compatible, you can either wire it yourself or contact a HVAC specialist like Taylor's Heating & Air Conditioning. If you’re putting it in on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can draw adequate power from other heating and cooling wires.
In some cases, your heating and cooling system might need that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Problems
The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.
8 Common Nest Thermostat Problems
If it can’t receive ample juice, Nest says you may encounter some of these problems:
- Poor battery life.
- Thermostat motion sensing won’t operate.
- Your thermostat every now and then disconnects from Wi-Fi.
- Your system suddenly turns on or off, or won’t stop running.
- Your system is making weird noises, including chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
- There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
- The system fan is continuously on, won’t turn on or turns off and on rapidly in a short period of time.
You might believe something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you begin with your thermostat right away. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning much.
Our Professionals Can Solve Nest Thermostat Troubles
If you’ve tried Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat specialist such as one from Taylor's Heating & Air Conditioning can provide support. We can determine the problem and install a C-wire, if needed.
Smart thermostats including the Nest are made to make your life easier, with automatic energy-efficient programming and the option to monitor settings while you’re on the go. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling pros at Taylor's Heating & Air Conditioning can fix the issue in no time.
If you’re going through atypical heating and cooling behavior with your new Nest, reach out to us at 519-296-4437 to request your appointment now.